Course Catalog: Health Services Management

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Graduate courses

HSM 372
U.S. Health Services Delivery System

Provides a broad and critical analysis of the US health services delivery system in financial, economic, social and political terms, including an examination of the major operational and programmatic system components. As part of this analysis, the course explores the historical development of the current delivery system and the multiple forces that interacted to create it, and also examines current forces that are driving transformation in the system. This course must be taken as part of the first six units of the concentration, unless approved by the program director.

Units: 3

HSM 373
Healthcare Policy and Government Relations

Provides an examination of the healthcare policymaking process, the effect of healthcare policy on healthcare and broader social policy, the influence of political and economic forces on healthcare policy, and the necessity of health services organizations to engage in strategic government relations to influence policy. Topics covered include the historical development of U.S. healthcare policies, current U.S. policy issues and challenges, and the role of the government relations function within the health services organization. Co-Requisite: HSM 372 or approval of the program director.

Units: 3

HSM 374
Healthcare Economics

Provides an overview of basic micro- and macro-economic concepts, principles and methods, and examines their unique application to the regulation, organization, costs and distribution of health services in the US. Topics covered include elasticity of demand, health services as a production input to health, the structure of the healthcare market; the health production function; provider-induced demand; health insurance premium pricing; cost-effectiveness; and cost-benefit analysis and health labor shortages and surpluses. Corequisite: HSM 372 or approval of the program director.

Units: 3

HSM 375
Health Services Quality Assessment and Improvement

Addresses the tools, concepts, techniques, and methodologies used to assess and improve the quality of health services delivery. This course includes an overview of the historical beginnings, state-of-the-art, voluntary, and governmental efforts to assess and improve the quality of health services in the U.S., including methods more commonly used in manufacturing such as Six Sigma, Lean Manufacturing, and Statistical Process Control. The topics addressed include definitions of quality in health services, dimensions of quality care and performance, the application of Six Sigma to health services quality, process mapping, quality control charts, variation in practice patterns, the application of Lean Manufacturing to health services quality, data collection and analysis, blending Six Sigma and Lean Manufacturing, errors and threats to patient safety, service flaws, and waste. Co-Requisite: HSM 372 or approval of the program director.

Units: 3

HSM 376
Continuum of Long-Term Care

Explores the current and future roles of health services organizations as providers in the continuum of long-term care. A variety of both formal and informal long-term care systems, including skilled nursing facilities, residential care facilities, home health organizations, board-and-care homes, and hospice, are discussed. Factors that influence the development of long-term care are also examined, including the aging U.S. population, bio-demography, healthy life expectancy, aging and public policy, financing, quality assessment, government regulation, and the increasing prevalence of chronic debilitating health care conditions. The Social Security, Medicare, Aging Network, and Medicaid programs are discussed in depth, including concerns regarding each program's long-term viability. Co-Requisite: HSM 372 or approval of the program director.

Units: 3

HSM 377
Financial Management of Health Services Organizations

Provides an examination of the tools, concepts, and applications of financial management in health services organizations in the US. The course emphasizes the effect of multiple third-party payment sources and reimbursement systems on health services organizations, and focuses on trends in health services costs and expenditures. The course also addresses the financial management implications of the Sarbanes-Oxley Act of 2002 (SOX) on both publicly-held and private health services organizations. Co-Requisite: HSM 372 or approval of the program director.

Units: 3

HSM 378
Managing the Legal and Ethical Aspects of Health Services

Examines the principles and rules of law and their application to health services organizations -- particularly concerning liability -- to prepare managers to deal knowledgeably with common legal problems facing the health services industry. Develops critical thinking and judgment by exploring a number of ethical philosophies, principles and approaches in the context of ethical decision making and the creation of law. Provides an overview of a variety of methodologies, techniques, professional codes of ethics, and decision making frameworks that help to analyze ethical issues and determine their possible solutions. Addresses controversial ethical issues in biotechnology, medicine and health services access, including medical decision making, advanced health care directives, palliative care, death and dying, healthcare rationing, genetics, choices in reproduction and human experimentation. Corequisite: HSM 372 or approval of the program director.

Units: 3

HSM 379
Evolution of Managed Care and Integrated Health Services Delivery Systems

Provides a detailed overview of managed care and integrated health services delivery systems, including its history, evolution, regulation, and financing. A variety of organizational types are examined, including health maintenance organizations, physician-hospital organizations, independent practice associations, management services organizations, provider-sponsored organizations, and physician practice management companies. The course explores a number of management issues that are common to most managed care and integrated health services delivery systems, including accreditation and performance measurement, physician compensation, performance-based incentives, medical management, and the regulatory environment. Co-Requisite: HSM 372 or approval of the program director.

Units: 3

HSM 396
Special Topics in Health Services Management

Addresses significant, topical and practical problems, issues and theories in health services management. Topics are compiled and selected by the department chair. This course may be taken more than once, provided the same topic is not repeated. Prerequisites will vary based on topic.

Units: 3

Health Information Systems

This course will provide knowledge in the area of strategic and tactical deployment of Healthcare Information Systems (HIS) and will focus on in-patient experience. This course will provide a broad, survey introduction of HIS-supplier solutions (Cerner, EPIC, McKesson, etc.). It will also address the acquisition of information-technology (IT) assets (hardware/software), use, and storage of HIPPA-related (Health Information Privacy and Portability Act) data and how to relate this unique process to the traditional IT organization. In addition, this course will cover the development and use of the Electronic Health Record (EHR), and the various viewpoints of IT from the perspective of the healthcare professional (MD, RN, etc.). Prerequisite is ITM 225.

Units: 3

HSM 398
Internship: Health Services Management

Offers students the opportunity to receive graduate-level work experience in health services management. They are responsible for their own placement in an internship approved by the department chair. A written internship proposal is required before consideration for this course. A written report is required upon completion of the internship. To be taken as part of the last six units in the concentration. Prerequisite: consent of the department

Units: 3

HSM 399
Directed Study in Health Services Management

Provides an opportunity for the advanced student with a specific project in mind to do a reading in a focused area and to prepare a substantial paper under the direction of a faculty member. Only one directed study course can be taken for credit toward a master's degree or graduate certificate. Prerequisite: consent of the department

Units: 3

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