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Introduces operations as a functional area of management and explores its links with other key functional areas of the firm. Students will learn about the acquisition and allocation of resources, product and process design, process improvement techniques, supply chain and materials management, operation of the production system, and technology deployment to support and improve the entire value chain. Both manufacturing and service systems will be explored. Students will be introduced to contemporary operations management issues, such as just-in-time systems, flexible production systems, agility, mass customization, process reengineering and quality management programs. Prerequisite: MATH 40 or MATH 240

Units: 3 , Offered: Fall 2013 , Summer 2013 , Spring 2013

Designed to develop advanced management skills in the emerging area of sustainability in business operations, particularly in the area of operations (OP) and supply chain management (SCM) that is responsible for buying resources, making of products and services, and delivery of materials for processing and orders to customers. Students will learn about the significant involvement that OPSCM has in sustainable development, key factors that are driving this movement, approaches to sustainable development in world-class OPSCM, incorporating sustainability into both product and process design, and sustainable practices in other traditional business such as information technology, office administration, maintenance and marketing. The combined impact of these functions is focused on creating customer, economic, employee, and social value for the business. A core focus of the course will be the development of sustainable auditing and performance improvement capability. Prerequisite: OP 100 or OP 300.

Units: 3 , Offered: Fall 2013

Presents a systems approach to the collaboration of all functions in an organization to attain a customer oriented quality operation and to maintain appropriate process improvement programs. The focus of the course is on the roles of customers, vendors, workers and management in setting and achieving quality and process improvement goals. A special emphasis is given to leadership skills, team dynamics, training and motivating employees and process improvement techniques such as business process reengineering (BPR), Kaizen, total quality management (TQM), statistical process control, continuous process improvement, just-in-time systems (JIT) and innovation.

Units: 3 , Offered: Summer 2013

Explores the theory and practice of managing innovation and technology and their role in competitive business situations. Students will examine the strategic and managerial issues related to the adoption and implementation of new technologies an to the innovation process. Product, process and information technologies will be covered through case studies, readings and class discussions. Emphasis will be placed on technology planning, development and acquisition, and managing the technically-oriented business functions.

Units: 3 , Offered: Fall 2013 , Summer 2013

Introduces supply chain management as a key business process for successful enterprises, and the enablement provided by information systems and technology in its evolution. The requirements for advanced, demand driven supply chains that provide rapid order commitment and responsive replenishment will need process alignment and contemporary information technology such as automatic data collection, advanced planning systems and linked communications, in addition to automation technology such as robotics. This course will use case studies, real-world examples and projects to teach the applications of the advanced information systems and technology that are required to enable the supply chain management process of successful companies.

Units: 3 , Offered: Fall 2013

Examines the purchasing management role and responsibilities in the firm. Students will study the internal and external relationships with other company activities and with suppliers. Course work provides students with the understanding of quality, solicitation techniques, source selection, pricing principles, legal aspects, value analysis, purchasing systems and ongoing administration of commercial, industrial and government contracts. They will review the application of the Law of Contracts and the Uniform Commercial Code as applied to contract interpretation, contract changes, resolution of disputes and remedies for non-performance. The case-study method will be used to teach both the academic and practical aspects of the purchasing and contract administration.

Units: 3 , Offered: Spring 2013

Covers the control of materials from the planning and scheduling function through the entire supply chain to the ultimate consumer. Students will trace the efficient flow of materials from quality-oriented suppliers to end-point user. Subject areas studied include: organization for optimum materials control, assurance of continuous supply, key warehousing and storage operations and related activities, inventory management, computerized planning systems and cost analysis. Prerequisite: OP 320.

Units: 3 , Offered: Summer 2013

Effective 12/17/08 Studies the role of transportation and warehousing activities that impact the movement and storage of materials and services in the supply chain between suppliers, manufacturers and retailers. Students will examine the physical, economic, and functional characteristics of the major transportation modes as well as the increasing intermodal and global trends in logistics. Course includes the growing role of outsourcing to third party logistics providers. Students will review the integration of transportation, warehousing, order processing, inventory control, materials handling, and customer service with the other components of the global supply chain.

Units: 3 , Offered: Fall 2013

Studies the latest applications of logistics and supply chain management to global operations and covers procurement, transportation, warehousing and storage, order processing, packaging, information services, materials handling and customer service. Students will review the organization required to establish an export/import operation. Also, students will examine intermodalism, third party utilization, documentation requirements and cargo clearance procedures. Students will become familiar with logistics implications of Economic Trading Zones and governmental requirements. Upon completion of the course, students will be able to actively contribute to the management of a global logistics system. Prerequisite: OP 323 or approval of the program director.

Units: 3 , Offered: Spring 2013

Effective 5/15/13 Introduces the principles and techniques of directing and controlling resources for a fixed-term project established for the accomplishment of specific goals and objectives, including issues pertaining to engineering, construction and large-systems development projects. Topics covered are the manager's responsibility, use of systems analysis, scheduling and control of project operations, planning, executing, budgeting and staffing; the manager's role in leadership, motivation, communication, conflict resolution and time management. Class material will be integrated with the information in the PMI's A Guide to the Project Management Body of Knowledge (PMBOK®), 5th ed. OP 340 is a prerequisite for any required course in the advanced program, as well as for OP 347.

Units: 3 , Offered: Fall 2013 , Summer 2013 , Spring 2013

Managers in today's complex, rapidly changing business environment must be able to effectively respond to change, learn consistently, make connections and understand context. This course uses presentation, interactive exercises, and small-group work to explore Agile concepts, principles, roles and responsibilities, and practices. Students will get hands-on experience with Agile management tools and techniques, and gain an understanding of how Agile teams and projects work. Prerequisite: OP 340.

Units: 3 , Offered: Fall 2013

Effective 5/15/13 Presents an in-depth treatment of critical aspects of planning and control in modern project management. Project-planning issues addressed include project life cycles, constraints, the work breakdown structure, project plan and charter, project estimating, project budgeting and financial control issues and earned value analysis. The latest techniques in project risk management are explored through assessing and controlling of the risk variables with emphasis on project procurement management, solicitation and contracting issues. Project quality management is treated in depth, to include contemporary concepts, tools and techniques. Applications using computer-based software and case studies are drawn from various industries to illustrate the analytical, planning and control activities common to project management. Course material will be integrated with PMI's A Guide to the Project Management Body of Knowledge (PMBOK®), 5th ed. Prerequisite: OP 340.

Units: 3 , Offered: Fall 2013 , Spring 2013

Introduces the processes of project governance, project portfolio management and program management. Students will learn how to identify and take the lead in effective project decision-making, manage multiple project investments using principles of program management, organize and control the program-delivery process, and examine the concept of decision rights in IT project governance. They will learn how to charter and organize a program management office (PMO), demonstrate the interrelationship between project governance and portfolio management, articulate the frameworks and objectives of effective project portfolio management, and manage and control the delivery of multiple project investments. Contemporary management texts, case studies and selected readings will be used. Prerequisite: OP 340.

Units: 3

Effective 5/15/13 Explores the three critical human aspects of successful project management (administration, leadership and team dynamics) in the context of each stage of the project process. Content includes organizing and supporting human effort, positioning the project across organizational boundaries, internal and external roles and relationships of projects, politics of projects, indispensable leadership actions, influencing and supporting change, project communications, negotiation, managing conflict, and effective team building and leadership. Students' participation is focused on case studies, problem solving and creation of innovative approaches to dealing with the human side of projects. Class material will be integrated with the information in PMI's A Guide to the Project Management Body of Knowledge (PMBOK®), 5th ed. Prerequisite: OP 340.

Units: 3 , Offered: Fall 2013 , Summer 2013

Integrates significant project-management concepts and tools, ranging from the roles of project managers and team members, software tool analysis, project initiation components, advanced project planning and execution, as well as project monitoring and closing. Additionally, critical skills such as negotiation, problem solving, scheduling, risk analysis and earned value are addressed. The course will have a focus on practical applications, supported by outside readings including academic research, case studies and PMI's A Guide to the Project Management Body of Knowledge, (PMBOK®), 5th ed. Students undertake a course-long research project based on real-world project-management cases. OP 346 is to be taken in the last six units of project management coursework.

Units: 3 , Offered: Summer 2013 , Spring 2013

Builds on the principles and techniques introduced in OP 340. Topics include IT project manager responsibilities; implications of organizational structures; IT project selection and governance; business owner, end-user, and SME responsibilities; scheduling and control of project operations, planning, budgeting and staffing; multiple methodologies and their characteristics; quality assurance vs. quality control; scope management, risk, and change control; IT project success measures. Students will have the opportunity to apply course content to a semester research project. The text material will be integrated with the PMI's A Guide to the Project Management Body of Knowledge (PMBOK®) 5th ed., and supplemented with case studies and outside readings. Prerequisite: OP 340.

Units: 3

The field of Project Management is expanding rapidly and the requirement for professional certification is growing apace. This course will provide a comprehensive investigation and review of the content areas that form the substance of the Project Management Institute (PMI®) certification examination for Project Management Professional (PMP®). Through lectures, audio PowerPoint presentations, class exercises/problems, articles, quizzes, four major practice examinations and one final examination, the instructor interacts with the students to develop their understanding of the processes making up the discipline of Project Management. The emphasis of the course is to provide the student with knowledge and skills that will allow the successful certifications that mark the professional in the field.

Units: 3 , Offered: Fall 2013

Places the construction profession squarely in the center of evolving project-management theory, while at the same time dealing with those aspects that make design and construction unique. Construction is the largest industry in the world, both in value and in workforce. Managers in the design and construction industry are a vital segment of the burgeoning project management career. They must be able to effectively apply modern concepts, tools and techniques to their endeavor. In this course, students will gain hands-on experience with tools and techniques, as well as an understanding of factors of success in the industry - and the organization, teamwork and motivation required to achieve it.

Units: 3

Addresses significant, topical and practical problems, issues and theories in operations management. Topics are compiled and selected by the department chair. This course may be taken more than once, provided the same topic is not repeated. Prerequisites will vary based on topic.

Units: 1 - 3

Offers students the opportunity to receive graduate-level work experience in operations management or project management. Students are responsible for their own placement in an internship approved by the department chair. A written internship proposal is required before consideration for this course, and a written report is required upon completion of the internship. Prerequisite: Approval of the department chair or program director.

Units: 3 , Offered: Summer 2013 , Spring 2013

Provides an opportunity for the advanced student with a specific project in mind to do reading in a focused area and to prepare a substantial paper under the direction of a faculty member. Only one directed study course may be taken for credit toward a masters degree. Prerequisite: completion of six graduate seminars in the Advanced Program and consent of the instructor and the department chair or program director.

Units: 1 - 3

Surveys the processes and techniques relating to both manufacturing and service systems. Emphasizes the systems approach to the efficient allocation of resources within the firm. Students will learn about the challenge of managing people, equipment and materials to jointly achieve organizational objectives. Students will have the opportunity to use relevant computer applications. Prerequisite: MATH 40.

Units: 3 , Offered: Fall 2013 , Summer 2013 , Spring 2013

Focuses on the business application of the integrated functions of logistics within the supply chain, including: transportation, warehousing, materials handling, packaging, inventory control, customer service, and logistics information systems. The role of government will be examined, and costing and pricing practices within the supply chain will be studied. Students will discover how logistics and the supply chain play major roles interacting with production, marketing and finance within the firm, and extend to suppliers, customers and others outside the organization.

Units: 3 , Offered: Summer 2013

Emphasizes the practical aspects of import and export operations. Students will study the start-up and operation of an export department, the administration of international transactions, letters of credit and other forms of payment, collection methods and shipping procedures. Documentation, export regulations, import customs clearance and other government requirements will also be examined.

Units: 3 , Offered: Fall 2013

Surveys the design, development, implementation and management of production planning systems, including master production scheduling, aggregate planning, material requirements planning, capacity and inventory planning and production activity control. Students will be exposed to contemporary approaches such as just-in-time, theory of constraints and the relationship of enterprise-level planning and control systems to the overall materials flow.

Units: 3 , Offered: Fall 2013

Surveys the concepts and techniques used by manufacturing and service firms in improving their business processes. You will learn how to design and implement process improvement programs employing such techniques and philosophies as total quality management (TQM), statistical quality control, business process reengineering (BPR), Kaizen, innovation, just-in-time systems, process audit and process flowcharting.

Units: 3 , Offered: Spring 2013

Reviews basic purchasing, including organizational policies and procedures, development of requirements and specifications, bid and proposal preparations, selection and evaluation of suppliers, quality assurance and inspection, negotiations, materials management and legal considerations. These concepts will be applied to commercial, industrial and government contracts administration. Students will relate Federal Acquisition Regulations and the Uniform Commercial Code to the purchasing function. Students will also review the special problems encountered in global sourcing and negotiation practices in a worldwide setting.

Units: 3 , Offered: Spring 2013

Introduces project-management tools and techniques and the problems associated with bringing projects in on time and within estimated cost. PERT/CPM, resource leveling, team dynamics and cost estimates will be employed. Students will learn how to develop project proposals and project reports.

Units: 3 , Offered: Summer 2013

Offers students the opportunity to receive work experience in operations management. Students will be responsible for your own placement in an internship approved by the department chair. A written internship proposal is required before consideration for this course. A written report is required upon completion of the internship. Prerequisite: Consent of the department.

Units: 3

Address significant, topical and practical problems, issues and theories in operations management. Topics will be selected by the department chair. This course may be taken more than once, provided the same topic is not repeated. Prerequisite: Consent of the department chair or program director. Prerequisites will vary based on topic.

Units: 1 - 3

Provides individual study of selected topics under supervision of a faculty member. You are limited to one directed study course per trimester. Prerequisites: Consent of the instructor and the department chair or program director.

Units: 1 - 3