Rocket Fuel

Faculty: Liz Heiman Zagorodney

faculty bio
Liz Heiman Zagorodney, MA
Title(s):
Adjunct Professor
School:
Campus:
San Francisco
  • 415-442-6500

Liz has made a career of helping companies identify where their weaknesses lie and finding solutions to improve their businesses. Since 1999, Liz has worked as a consultant developing operations, customer service, and sales and marketing processes for small to medium sized businesses as well as training Fortune 500 sales forces.

Liz is responsible for increasing sales revenue in many organizations, some clients having as much as a 30% increase in sales over a 1 year period. Working with a wide variety of clients from service organizations to high tech companies, finance companies and tourism industry, she understands the issues companies face in all sectors. By putting process in place around operations, sales and customer service, all of her clients have seen increases in revenue, profits and customer satisfaction.

Liz is a seasoned instructor responsible for training sales forces and trainers around the world with excellent assessments and excellent results.

RESEARCH INTERESTS AND AREAS OF SPECIALIZATION

Marketing Consulting

Customer Service Consulting

Sales Consulting

Survey Design and Analysis

U.S.-Japanese Business Relations

Japanese Consumers and Public Opinion

EDUCATION

MA (political science), University of California Santa Barbara

BA (international relations), University of California Davis

PROFESSIONAL AND TEACHING EXPERIENCE

President RE: Sales & Marketing, Inc.

Kona Coffee & Tea Company

American Cancer Society West Hawaii

Miller Heiman, Director Asia Pacific

Instructor, International Political Economy, University of Maryland

HONORS AND AWARDS

Japanese Ministry of Education Fellowship U.S. Japanese Trade