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| Detailed Job Information |
| Job Number: |
846 |
| Title: |
Assistant Director |
| Department: |
Enrollment Services |
| Class: |
Full-Time |
| Position Type: |
Exempt Staff |
| Salary: |
Commensurate with experience. Upon eligibility, employees may participate in the benefits plans available to employees, such as medical/dental/vision coverage, 403(b) retirement plans, tuition remission, paid holidays, sick leave, and vacation. |
| Post-Date: |
2009-10-29 |
| Deadline: |
Open until filled. |
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| BASIC FUNCTION AND SCOPE OF JOB |
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Provides support and coordination for prospective students through initial enrollment by assisting in the overall planning, organizing, and directing of the University's enrollment functions; assists Associate Director in day-to-day activities and projects.
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| ESSENTIAL FUNCTIONS |
• Supports prospective students by providing initial program and admission information; supports and reinforces Enrollment Counselor’s rapport with prospective and new students; assists Enrollment Counselor’s with management of prospective and new student caseloads using the customer relations management (CRM) systems.
• Manages prospective and new student caseload using customer relationship management databases.
• Processes new applications; new student application drawer maintenance; assist with management of the new student deregistration list; manage daily error reports within the CRM system; assist with tracking of new student document check (Transcripts, SOP, Resume, Test Scores); assist with management of Express Admission Events (RSVP list, catering, set up, and event statistics).
• Assist with cashiering and registration: Process seat deposits, transcript requests, testing fees, and applications fees; daily reconciliation of all transactions.
• Assist in day-to-day management of the front desk and sustains performance at high levels of inbound phone contacts and various other front desk responsibilities; manage and respond and/or redistribute email in Enrollment Service’s various email boxes.
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| QUALIFICATIONS |
Bachelor's degree (B.A.) from a regionally accredited four-year college or university.
A minimum of two years work experience. Exposure to a higher education or inside sales organization is a plus.
Golden Gate University, founded in 1901, is an Equal Opportunity Employer.
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Prospective Students
