Course Catalog

Course Catalog

NUMBER COURSE TITLE
EMPA 304
PUBLIC ENTERPRISE MANAGEMENT & PUBLIC SECTOR BUSINESS RELATIONS

Focuses on the growing trend toward market-based public service delivery systems. Public administrators in many levels of government are being challenged to become more entrepreneurial in their management of public enterprises. Contracting with private firms to provide public services is becoming the norm, rather than the exception. The course examines these trends and provides students with needed competencies related to contract management, marketing, customer service and quality management.

Units: 4 , Offered: Fall 2014 , Summer 2014