(Formerly CIS 225) Studies the managerial aspects of information systems in business organizations. Emphasis is placed on the planning, implementation, evaluation, budgeting and management of information systems. Emerging technological trends will be explored.
(Formerly CIS 315) Introduces students to concepts and practices of contemporary database technologies and data systems: their design and deployment; and their use as operational and strategic tools. Assists students in developing knowledge of a broad range of database technologies and applications, including database types, the database-management system (DBMS), data mining, data security and the role of data within the organization as levers for both operational information and strategic impact. Students will become acquainted with specific technologies and applications such as the relational database, the database management system, data mining, data warehousing, data marts, online analytical processing, distributed databases, data security, data and privacy. They will also be introduced to contemporary tools such as customer relationship management, sales force automation, business intelligence systems and multimedia database applications.
Prepares students to apply the concept and practices of 'Sustainability' in Information Technology to their organization. Nowadays an organization must focus on more than business objectives. The future manager must also meet environmental goals. Companies worldwide have cut costs and boosted their competitive advantage through green technology and they have been able to manage risks around legislation for carbon emissions. This course will help students meet most demanding technology challenges while reducing environmental impact. Students will acquire new skills in the following areas: (1) the building blocks towards Green business information technology, (2) creating an Action Plan towards a Green Data Center, (3) assessing baseline Power Consumption and Carbon Footprint in Data Centers, (4) discovering how to seize the energy efficiency in an organization.
Corequisite: ITM 340 or ITM 225, Units: 3
Introduces students to leading-edge technologies, with an emphasis on evaluation and application of those technologies for business. Innovative technologies must be understood and evaluated according to their impact on technology infrastructure, and their real and long-term utility in business practice. Students will consider the role and implementation of emerging, innovative technologies to effect competitive advantage, local, regional and global business strategies. They will consider their role in traditional business practice, as well as recent organizational trends such as expanded industry sets, partnerships, and alliances among diverse and competitive firms.
Corequisite: ITM 340., Units: 3
(formerly CIS 328) Provides advanced coverage of data warehousing and data marts. Students will be exposed to the components of data warehousing and data marts and will learn how to identify their requirements. Focuses on design and implementation. There will be extensive use of Oracle in our computer labs. Prerequisite: ITM 304.
(Formerly CIS 326) Introduces the computer programming language Statistical Analytical System (SAS) in a hands-on course. Oriented towards beginners to SAS. SAS is used by many Fortune 1000 companies in the US, and in other prominent businesses around the world. Students from all majors can take this course. We will make extensive use of a computer lab. Students with access to a computer (Mac or PC compatible), a modem and an Internet account from a private Internet provider will able to access the SAS system available in the Golden Gate University computer network from remote sites for assignments and projects. We will make extensive use of electronic mail for communication among students and the instructor. Topics will include the programming logic to produce an SAS program, working with temporary and permanent SAS files, using built-in procedures and functions, producing simple and complex reports, building SAS business applications and using the UNIX operating system.
(Formerly CIS 366) Explores the use of computers employing artificial intelligence and "machine learning" techniques to discover previously unknown and potentially useful information from a data set. Students will learn basic theoretical concepts and practical techniques for data mining. Topics will include overview of data mining, applications of data mining, data preparation, defining a study, introduction to the use of neural networks for classification studies (supervised learning) and clustering studies (unsupervised learning), interpreting model results and data visualization techniques. Class projects will include the hands-on use of one or more data-mining software packages.
Corequisite: ITM 340., Units: 3 , Offered: Fall 2013
(formerly CIS 325) Provides an in-depth coverage of Structured Query Language (SQL) and PLSQL. SQL is the standard relational database-access and programming language for computers of all sizes. Students will be exposed to Oracle/SQL and will have extensive use of our computer labs during the course. Prerequisite: ITM 304.
Units: 3 , Offered: Spring 2014
(formerly CIS 327) Provides advanced coverage of data modeling and design. Students will use Entity-Relationship Diagrams (ERD), Semantic Object Modeling (SOM), database planning and normalization. There will be extensive use of Oracle in our computer labs. Prerequisite: ITM 304.
(formerly TM 341) Emphasizes the development of protocols and procedures designed to minimize business and enterprise risks associated with disasters and other major disruptions to ensure the rapid recovery of critical business functions. Students will learn how to write a disaster plan; the importance of rapid response and business recovery; how to identify critical business functions; considerations for developing alternative business operations, including virtual continuity and collaboration with inter-company business-continuity planning teams; and internal and external communications requirements.
Corequisite: ITM 340., Units: 3
Provides an introduction to the business knowledge and management skills necessary for leadership roles in IT departments. Emphases include aligning IT to the needs of business processes and enabling business value. Students will learn and utilize IT management frameworks such as COBIT and ITIL. The culminating project in the course asks students to address a management challenge in which students apply process tools and management frameworks to the solution of a business problem. Should be taken as the first course in the MSITM advanced program.
Examines the elements of enterprise architecture and how the IT leader links the business mission, strategy, and processes of an organization to its IT strategy. Students will examine the different EA methodologies and approaches, and understand where they fit into the IT function. Key linkages between business strategy, IT project portfolio management, and EA will be explored. Using case studies, students will learn how to apply the tenets of the EA discipline to define and chart the course of IT strategy to solve strategic business problems.
Presents an intermediate level treatment of managerial finance for the unique needs of the IT manager that builds on the conceptual and technical foundation of managerial finance course. Topics include capital structure theory and practice, capital budgeting, leasing, project cash flow analysis, risk analysis, the selection of various financing methods as well as the financial implications of external contract structures. Prerequisite: FI 100 or FI 203 or FI 300A
Introduces the processes of IT governance, IT project portfolio management, and IT program management. Students will learn how to identify and take the lead in effective IT decision making, manage multiple IT investments using principles of portfolio management, and organize and control and the program delivery process. They will learn how to charter and organize a program management office (PMO), demonstrate the interrelationship between IT governance and portfolio management, articulate the frameworks and objectives of effective project portfolio management, and how to manage and control the delivery of multiple IT project investments. Contemporary IT management texts, case studies, and selected readings will be used. Prerequisite: OP 340
Provides an in-depth focus on the use of information technologies and systems to improve the processes and outcomes of human decision-making in business environments. Topics will include data mining and data warehousing, business analytics, neural networks, group support systems, artificial intelligence and the application of knowledge management in decision support and business intelligence. Other topics include expert systems, machine learning and management support modeling. Course projects will include the hands-on analysis and use of multiple decision support/business intelligence systems. Prerequisite: ITM 340 or consent of department.
Provides a managerial level of applied knowledge and skills in wireless technologies, from 1st generation (1G) to 4th generation (4G) wireless communications, through Wireless Fidelity (WiFi) to Ultra Wide Band (UWB) tools. The course begins with the history and evolution of wireless technologies in business, and progresses through wireless communications, system architectures, hardware, applications and security issues. Through the uses of cases, texts, and other contemporary materials, course material and activities will support management-level critical thinking and presentation skills. Prerequisite: ITM 340 or consent of the department.
Provides an in-depth focus on integrated enterprise security management with emphasis on people, processes and technologies that assure confidentiality, integrity and availability of information systems. Various key concepts of Enterprise Security including computer security, network security, storage security and application security are covered to give the student a comprehensive view of security operations and management. Prerequisite: ITM 340 or consent of the department.
Provides knowledge in the area of strategic and tactical deployment of Healthcare Information Systems (HIS) and will focus on in-patient experience. This course will provide a broad, survey introduction of HIS-supplier solutions (Cerner, EPIC, McKesson, etc.). It will also address the acquisition of information-technology (IT) assets (hardware/software), use, and storage of HIPPA-related (Health Information Privacy and Portability Act) data and how to relate this unique process to the traditional IT organization. In addition, this course will cover the development and use of the Electronic Health Record (EHR), and the various viewpoints of IT from the perspective of the healthcare professional (MD, RN, etc.). Prerequisite: ITM 340 or consent of the department.
Units: 3 , Offered: Summer 2013
Addresses the multiple processes involved in developing and evaluating cases and successful proposals related to complex contemporary healthcare environments. A course emphasis is the process of product selection, and implementation of electronic medical record and electronic health care records systems. Included are discussions of finance, budgeting, cultural, change management, environmental product assessment, and key readiness factors. Request for information (RFI), request for proposal (RFP), and request for quotation or qualification are discussed from the perspective of the senior professional that must develop and support the business case as well as have direct involvement with implementation. The course will also include strategies and tactics for managing negotiations and relationship with healthcare system suppliers.
Provides a survey overview of the different types of network infrastructure based systems found in the healthcare IT setting. Includes host-based systems, server based systems, LAN, WAN, and VPN based systems and the infrastructure that connect them to include the investigation and technologies employed by those systems. Specifically, this course will address open systems interconnection reference model (OSI) and other standards applied to the Healthcare setting (HCS); network infrastructure components and related technologies used in the HCS; cloud and shared services models for datacenter development in the HCS; data security as it relates to HIPAA; network design and architecture related to the HCS; picture archiving communication system (PACs) system integration; and bandwidth and network diversity, outsourcing, and ISP/ASP vendor analysis.
Integrates a foundational knowledge base of revenue cycle information (provider contracting, insurance reimbursement, & healthcare taxonomy) to meet the educational needs of the Information Technology Management Professional seeking additional education experience in structuring healthcare information. This course will study healthcare events from an economic viewpoint (c.f., clinical perspective). This includes the study of information & process models, glossaries/dictionaries, business rules, requirement specifications, and other artifacts that capture and structure healthcare data. Standardized and proprietary revenue models will be examined in this course, especially their integration into systems of automation & interoperability (i.e., HL7 and HIPAA transactions). The entire end to end revenue process will be examined, from encoding clinical events to decoding this same data for economic transactions.
Units: 3 , Offered: Summer 2013
Bringing together the skills and knowledge developed in the other core courses, this capstone course for the MSITM degree explores the organizing, administration and strategic planning of the information technology function in the organization. Introduces advanced coverage of the areas of IT and business strategy integration, IT services outsourcing, IT budgeting and IT management frameworks. These are applied across a series of challenging case studies, and culminate in a final project in which students structure IT to solve business problems and link IT and business strategy.
(formerly CIS 396A-ZZ and TM 396A-ZZ) Address significant, topical and practical problems, issues and theories in areas emcompassed by the School of Technology graduate degrees. Topics are compiled and selected by the department chairs. Prerequisites will vary based on topic.
Introduces current and emerging wireless and mobile technologies and their role as strategic differentiators and business tools. These technologies are presented within a framework that supports managers and other business professionals in understanding and communicating those applications and services both within the business or industry, and among clients and customers. The course also provides a historical background as well as an overview of the competitive environment (global and local) impacting the implementation and best business uses of current and emerging mobile technologies. Students will learn, understand and apply current and emerging wireless and mobile communications concepts and technologies to situations encountered in business and industry. Students will also engage general concepts and techniques of fixed and mobile wireless communications, as well as global implications and practices of these technologies. The course also addresses the important issues of privacy, security, and regulatory implications of these technologies.
Acquaints students with the major EHR systems in the healthcare industry. Industry professionals need to understand not only the systems themselves, but the complex social structure of the medical profession within which these systems are being used. Students will address the regulatory/compliance environment within which EHR systems operate. EHR systems also provide new opportunities for competitive strategies that can have impact in existing medical settings as well as in the larger medical arena. Upon completing the course, students will be positioned to bring applicable skills to bear in the healthcare environment that can create value for organizations.
(formerly CIS 398 and TM 398) Offers students the opportunity to participate in graduate-level work experience in the information technology field. Students are responsible for your own placement in an internship approved by the department chair. A written internship proposal is required before consideration for this course. A written report is required upon completion of the internship. Prerequisite: Completion of five advanced graduate seminars or consent of the department.
Units: 3 , Offered: Summer 2013
(formerly CIS 399 and TM 399) Provides an opportunity for the advanced student with a specific project in mind to do reading in a focused area and to prepare a substantial paper under the direction of a faculty member. Only one directed study course may be taken for credit toward a master's degree. Prerequisite: consent of the department.
(formerly CIS 10) Provides students with hands-on learning of popular business application tools. They will develop skills in word processing, spreadsheets, database and business presentations. Skills in Internet/World Wide Web use will be presented, including naavigation and search. An overview of computer theory is included, to createan understanding of computer function, and the relationship of microcomputer technology to the business environment. The class material will address the requirements for Microsoft Office Specialist certification.
Explores the emergence of Web-based social media tools and their increasing role in the world of business. Social media tools are highly important in communication, organizational marketing, self-branding and business networking. Although the first use of social media tools has been personal, business is now taking significant advantage of these tools for gathering customer input, informal research and development, product marketing and the development of consumer communities. Students will learn the tools and techniques of social networking and social media use through research and applications of tools such as corporate and individual weblogs, podcasting, video, Wikis and proprietary social networking sites such as Facebook, YouTube, Twitter and LinkedIn.
Units: 3 , Offered: Fall 2013
Well-managed information technologies can bring substantial business value, and can support a broad range of business strategies, objectives and tactics. Students will learn and articulate information technologies and their applications in the IT department itself, and integrated across the range of business functions. Students will investigate networks, the Internet/World Wide Web, transmission protocols (TCP/IP, Packet Switching) enterprise tools such as Enterprise Resource Planning Systems and Business Intelligence/Analytics. Wireless technologies, security issues and technologies, and "cloud" computing technologies, which are discussed in more detail in ITM 107, are introduced. Prerequisite: ITM 125.
Units: 3 , Offered: Fall 2013
Explores how well-managed information technologies can bring substantial business value, and can support a broad range of business strategies, objectives and tactics. Students will learn and articulate a variety of digital technologies and their applications in the IT department itself, and integrated across the range of business functions. Students will also investigate ethics in business networked environments, business security, e-commerce, wireless technologies, IT project management, IT portfolio management and emerging digital business technologies. Prerequisite: ITM 106.
Units: 3 , Offered: Spring 2014
This course provides a foundation in database essentials for business managers who manage in database and data-driven environments. Students will learn existing and emerging database designs and tools, and the use of Structured Query Language (SQL) and Procedural Language/Structured Query Language (PL/SQL). Prerequisite: ITM 125.
Units: 3 , Offered: Spring 2014
(Formerly CIS 113) Provides a solid foundation in database management systems, concentrating on the benefits, structures and views of data. Students will analyze the existing database design methodologies, and use Oracle and SQL.
(Formerly CIS 125) Studies the managerial aspects of information systems in business organizations. Emphasis is placed on the planning, implementation, evaluation, budgeting and management of information systems. Emerging technological trends will be explored.
(Formerly CIS 133) Covers the application of systems development concepts to the analysis and logical design of computer systems, emphasizing methodologies and tools specific to automated business systems. Prerequisite: ITM 125.
(Formerly CIS 144) Provides a solid foundation on database administration. Students will learn how to get started with the database server, how to manage a database instance, how to create a database, the basics of the database architecture, how to manage the physical database structure, tablespaces, datafiles, storage structures, undo data, database objects and database users. Extensive use of ORACLE.
Prerequisite: ITM 113 or consent of the department., Units: 3 , Offered: Summer 2013
(formerly CIS 197 and TM 197) Offers students the opportunity to receive work experience in the information technology field. Students will be responsible for their own placement in an internship approved by the department chair. A written internship proposal is required before consideration for this course. A written report is required upon completion of the internship. Prerequisite: consent of the department.
Units: 3 - 6
(formerly CIS 198A-ZZ and TM 198A-ZZ) Address significant, topical and practical problems, issues and theories in information technology. Topics will be selected by the department chair. This course may be taken more than once, provided the same topic is not repeated. Prerequisite: consent of the department. Prerequisites will vary based on topic.
Units: 1 - 3
Explores the emergence of Web-based social networking tools and their increasing role in the world of business. Although many social networking sites are proprietary, users can create custom Web environments for their own purposes. Because of this, social networking tools are increasingly important in communication, self and organizational marketing, and business networking. Students will participate in the creation and management of a WIKI as a knowledge and communication environment, and they will create and manage a weblog. Students will learn the tools and techniques of social networking, through research and applications of tools: corporate uses of weblogs, podcasting, video, Wikis and proprietary social networking sites such as Facebook, MySpace and LinkedIn.
(formerly CIS 199 and TM 199) Provides individual study of selected topics under supervision of a faculty member. Students are limited to one directed study course per trimester. Prerequisite: consent of the department.
Units: 1 - 3