*The printable catalog is subject to change. For the most up-to-date program requirements, information and course listings, explore our website.
Provides an introduction to the business knowledge and management skills necessary for leadership roles in IT departments. Emphases include aligning IT to the needs of business processes and enabling business value. Students will also be introduced to emerging technologies such as cloud computing, network computing, and social media, in order to gain an understanding of today's complex IT environment. Should be taken within the first nine units of the MSITM advanced program.
Effective 6/17/14 Introduces students to concepts and practices of contemporary database technologies and data systems, their design and deployment, and their use as operational and strategic tools. Assists students in developing knowledge of a broad range of database technologies and applications, including database types, the database-management system (DBMS), data modeling using entity-relationship diagrams, data mining, data security and the role of data within the organization as levers for both operational information and strategic impact. Students will learn the Structured Query Language (SQL) and the use of built-in functions in Business Analytics and Business Reports.
Gives the student an understanding of how data centers are built and operated, from a project perspective. The course is structured as a mock data center infrastructure build-out, covering leasing, power, AC, racks, structured cabling, diverse routes for power and WAN, and being green in each of the steps, including virtualization. Designs a mobile platform, goes through the project steps to build out and install the platform. Addresses ongoing operations of the data center, as well as issues of outsourcing and hosted services on the cloud.
Introduces the student to the multiple facets of a systematic approach to software creation, and the diverse set of tools and methods that support that approach. While software engineering is usually identified with product development, ITM 316 will draw on the best techniques of software engineering and apply these to enterprise systems and web applications.Students will engage in discussions of topics that include building in security and dependability, configuration and code-line management, agile methods, managing risk and quality, and viewing software as a sociotechnical system that involves people, software and hardware.
Develops a managerial level of technical knowledge and terminology for data, voice, image, video and computer networks to effectively communicate with technical, operational and management personnel concerning a company's telecommunications and networking infrastructure. Key concepts of modern business communication networks and technical innovations principles are discussed. Students are expected to learn, understand and apply data communications concepts to situations encountered in industry; learn concepts and techniques of data and voice communications; understand Internet technology; business justification as well as the regulatory environment.
Provides advanced coverage of data warehousing and data marts. Students will be exposed to the components of data warehousing and data marts and will learn how to identify their requirements. Focuses on design and implementation. There will be extensive use of Oracle in our computer labs.
Prerequisite: ITM 304., Units: 3
Provides the basic knowledge needed to understand key concepts of information security from both a theoretical and practical perspective. The student will gain a strong footing to cope with the changes that are to come with the use and ever-growing reliance on computer technology. Issues of privacy and compliance will also be addressed in the context of greater visibility and public concerns. Through examination of the 10 domains of the Common Body of Knowledge for Information Security, students will learn how these concepts are applied and used to protect information assets and defend against attacks They will also gain an understanding of how these concepts can be used to drive security projects and policies that will strengthen the overall security posture of an organization.
Focuses on the practice of analytics. Students will be introduced to traditional media analytics, social media analytics and web analytics using the R language. Students will learn skills, methods and tools necessary for analytical work in a broad variety of businesses situations with a range of data structures. Students will learn how to acquire information in a variety of forms, such as text (newspaper articles, blog posts and social messages), numbers (from web analytics) and transform them into data, which you will be able to analyze applying statistical methods with the help of R. Upon completion of the course, students are expected to be able to complete basic media analysis as part of marketing, or competitive research; to run methodologically sound analysis of social media; to report on web analytics; and to apply basic statistical concept to a variety of analyses.
Introduces students to popular tools used for advanced statistics and predictive/textual analytics, as well as frameworks for handling unstructured data. Current packages may include such tools as SAS, Python, SPSS Data Modeler, and Apache Hadoop. These may change with technology trends. Students will have access to software available in the Golden Gate University computer network for assignments and projects. Class activities will focus on learning programming logic to produce routines, working with temporary and permanent files, using built-in procedures and functions, and producing simple and complex reports. Students completing this course will have a strong exposure to data analytics in the business environment
Examines the elements of enterprise architecture and how the IT leader links the business mission, strategy, and processes of an organization to its IT strategy. Students will examine the different EA methodologies and approaches, and understand where they fit into the IT function. Key linkages between business strategy, IT project portfolio management, and EA will be explored. Using case studies, students will learn how to apply the tenets of the EA discipline to define and chart the course of IT strategy to solve strategic business problems.
Presents an intermediate level treatment of managerial finance for the unique needs of the IT manager that builds on the conceptual and technical foundation of managerial finance course. Topics include capital structure theory and practice, capital budgeting, leasing, project cash flow analysis, risk analysis, the selection of various financing methods as well as the financial implications of external contract structures.
Introduces the processes of project governance, project portfolio management, and program management. Students will learn how to identify and take the lead in effective project decision- making, manage multiple project investments using principles of program management, organize and control the program delivery process, and examine the concept of decision rights in IT project governance. They will learn how to charter and organize a program management office (PMO), demonstrate the interrelationship between project governance and portfolio management, articulate the frameworks and objectives of effective project portfolio management, and how to manage and control the delivery of multiple project investments. Contemporary management texts, case studies, and selected readings will be used.
Provides an overview of decision support and business intelligence systems with in-depth coverage of contemporary topics such as text mining, big data analytics, visual data analytics and knowledge management, as well as traditional data warehouse architecture, planning and implementation. Students will understand the business value and use cases for different technologies, and experience BI use in the context of various industry segments (specifically finance, healthcare, manufacturing, and retail). Beyond the use of a widely respected textbook and contemporary online resources (such as Teradata University Network and Data Warehouse Institute), students will get hands-on experience in building BPM dashboards (i.e. MicroStrategy), visual data representation and analysis (i.e. using Tableau), and decision trees. Assignments are designed to leverage students' own preferences and experiences, and to encourage practical application of the knowledge gathered in class and from their own research.
Builds on the principles and techniques introduced in the Project Management Institute's A Guide to the Project Management Body of Knowledge (PMBOK) 5th ed., while addressing elements specific to IT project management. Topics include IT project manager responsibilities; implications of organizational structures; IT project selection and governance; business owner, end-user, and SME responsibilities; scheduling and control of project operations, planning, budgeting and staffing; multiple methodologies and their characteristics; quality assurance vs. quality control; scope management, risk, and change control; and IT project success measures. Students will have the opportunity to apply course content to a semester research project. The text material will be integrated with the PMBOK, 5th ed., and supplemented with case studies and outside readings.
Effective 04/10/14 Provides knowledge in the area of strategic and tactical deployment of Healthcare Information Systems (HIS) and will focus on in-patient experience. This course will provide a broad, survey introduction of HIS-supplier solutions (Cerner, EPIC, McKesson, etc.). It will also address the acquisition of information-technology (IT) assets (hardware/software), use, and storage of HIPPA-related (Health Information Privacy and Portability Act) data and how to relate this unique process to the traditional IT organization. In addition, this course will cover the development and use of the Electronic Health Record (EHR), and the various viewpoints of IT from the perspective of the healthcare professional (MD, RN, etc.).
Integrates a foundational knowledge base of revenue cycle information (provider contracting, insurance reimbursement, & healthcare taxonomy) to meet the educational needs of the Information Technology Management Professional seeking additional education experience in structuring healthcare information. This course will study healthcare events from an economic viewpoint (c.f., clinical perspective). This includes the study of information & process models, glossaries/dictionaries, business rules, requirement specifications, and other artifacts that capture and structure healthcare data. Standardized and proprietary revenue models will be examined in this course, especially their integration into systems of automation & interoperability (i.e., HL7 and HIPAA transactions). The entire end to end revenue process will be examined, from encoding clinical events to decoding this same data for economic transactions.
Introduces students to the basic idea of computerized/digital health records that are now commonly known as the Electronic Health Record (EHR). Addresses the many complex factors involved in the transition from paper-based medical records to electronic health record systems. Covers the description and basic functionalities of an EHR system and uses supplementary software to provide hands-on training and instruction for a generic EHR system. Also covers the regulatory requirements impacting the adoption and use of EHR systems. Reviews the latest rulings for Health Insurance Portability and Accountability Act (HIPAA) and Privacy Rule, and their implications for securing Protected Health Information (PHI). Covers the latest healthcare industry trends in the transition to eHealth, both in the administrative and clinical settings, and explores the potential impact of unstructured (Big Data) and analytics on improving the efficacy of health care delivery process and ultimately, the quality of care.
Bringing together the skills and knowledge developed in the other core courses, this capstone course for the MSITM degree explores the organizing, administration and strategic planning of the information technology function in the organization. Introduces advanced coverage of the areas of IT and business strategy integration, IT services outsourcing, IT budgeting and IT management frameworks. These are applied across a series of challenging case studies, and culminate in a final project in which students structure IT to solve business problems and link IT and business strategy.
Address significant, topical and practical problems, issues and theories in areas emcompassed by the School of Technology graduate degrees. Topics are compiled and selected by the department chairs. Prerequisites will vary based on topic.
Introduces current and emerging wireless and mobile technologies and their role as strategic differentiators and business tools. These technologies are presented within a framework that supports managers and other business professionals in understanding and communicating those applications and services both within the business or industry, and among clients and customers. The course also provides a historical background as well as an overview of the competitive environment (global and local) impacting the implementation and best business uses of current and emerging mobile technologies. Students will learn, understand and apply current and emerging wireless and mobile communications concepts and technologies to situations encountered in business and industry. Students will also engage general concepts and techniques of fixed and mobile wireless communications, as well as global implications and practices of these technologies. The course also addresses the important issues of privacy, security, and regulatory implications of these technologies.
Introduces technology topics that are driving contemporary business: Social Media, Mobile computing, Analytics/Business Intelligence, and the Cloud. Students in business and related disciplines must understand and use these tools in daily business operations, business process improvement, and for effective management and strategy. Through reading, discussions and case analyses, students will learn the "hows and whys" of these technologies, both from semi-technical and applied perspectives. Specific tools are discussed in each category, as are implementation, security, and best use practices. Upon completing the course, students will be able to articulate, present and discuss the tools as appropriate in discipline-specific and general business situations, to decision makers and colleagues, as well as use the tools in business settings.
Offers students the opportunity to participate in graduate-level work experience in the information technology field. Students are responsible for your own placement in an internship approved by the department chair. A written internship proposal is required before consideration for this course. A written report is required upon completion of the internship.
Provides an opportunity for the advanced student with a specific project in mind to do reading in a focused area and to prepare a substantial paper under the direction of a faculty member. Only one directed study course may be taken for credit toward a master's degree.
Prerequisite: consent of the department., Units: 3
Explores the emergence of Web-based social media tools and their increasing role in the world of business. Social media tools are highly important in communication, organizational marketing, self-branding and business networking. Although the first use of social media tools has been personal, business is now taking significant advantage of these tools for gathering customer input, informal research and development, product marketing and the development of consumer communities. Students will learn the tools and techniques of social networking and social media use through research and applications of tools such as corporate and individual weblogs, podcasting, video, Wikis and proprietary social networking sites such as Facebook, YouTube, Twitter and LinkedIn.
Units: 3 , Offered: Fall 2016
Well-managed information technologies can bring substantial business value, and can support a broad range of business strategies, objectives and tactics. Students will learn and articulate information technologies and their applications in the IT department itself, and integrated across the range of business functions. Students will investigate networks, the Internet/World Wide Web, transmission protocols (TCP/IP, Packet Switching) enterprise tools such as Enterprise Resource Planning Systems and Business Intelligence/Analytics. Wireless technologies, security issues and technologies, and "cloud" computing technologies, which are discussed in more detail in ITM 107, are introduced.
Prerequisite: ITM 125., Units: 3 , Offered: Fall 2016
Explores how well-managed information technologies can bring substantial business value, and can support a broad range of business strategies, objectives and tactics. Students will learn and articulate a variety of digital technologies and their applications in the IT department itself, and integrated across the range of business functions. Students will also investigate ethics in business networked environments, business security, e-commerce, wireless technologies, IT project management, IT portfolio management and emerging digital business technologies.
Prerequisite: ITM 106., Units: 3 , Offered: Spring 2016
This course provides a foundation in database essentials for business managers who manage in database and data-driven environments. Students will learn existing and emerging database designs and tools, and the use of Structured Query Language (SQL) and Procedural Language/Structured Query Language (PL/SQL).
Prerequisite: ITM 125., Units: 3 , Offered: Spring 2016
(Formerly CIS 125) Studies the managerial aspects of information systems in business organizations. Emphasis is placed on the planning, implementation, evaluation, budgeting and management of information systems. Emerging technological trends will be explored.
(Formerly CIS 133) Covers the application of systems development concepts to the analysis and logical design of computer systems, emphasizing methodologies and tools specific to automated business systems.
Prerequisite: ITM 125., Units: 3
Effective 7/21/15 Provides a solid foundation on database administration. Students will learn how to get started with the database server, how to manage a database instance, how to create a database, the basics of the database architecture, how to manage the physical database structure, tablespaces, datafiles, storage structures, undo data, database objects and database users. Extensive use of ORACLE.
Prerequisite: ITM 108., Units: 3 , Offered: Summer 2016
(formerly CIS 197 and TM 197) Offers students the opportunity to receive work experience in the information technology field. Students will be responsible for their own placement in an internship approved by the department chair. A written internship proposal is required before consideration for this course. A written report is required upon completion of the internship.
Prerequisite: consent of the department., Units: 3 - 6
(formerly CIS 198A-ZZ and TM 198A-ZZ) Address significant, topical and practical problems, issues and theories in information technology. Topics will be selected by the department chair. This course may be taken more than once, provided the same topic is not repeated.
Prerequisite: consent of the department. Prerequisites will vary based on topic., Units: 1 - 3
(formerly CIS 199 and TM 199) Provides individual study of selected topics under supervision of a faculty member. Students are limited to one directed study course per trimester.
Prerequisite: consent of the department., Units: 1 - 3