Student Account FAQ's

Questions regarding your account may require detailed information. To expedite these issues, we encourage you to contact us using email including the details. It is helpful if you can include your student identification number or other information, which we may use to identify you. Thank you. CLICK HERE to view a complete description of tuition payment options. Please contact Student Accounting Services at (415) 442-7839 or ggu4you@ggu.edu (Subject: Student Accounting Question). You can find this information under "Account Summary" or "Account Summary by Term". If there is a discrepancy, please contact Student Accounting Services at ggu4you@ggu.edu (Subject: Student Accounting Question) or (415) 442-7839. Please contact Tuition Management Systems at (800) 722-4867. Payment in full is due immediately upon registration. You may also select other payment options at the time of registration in lieu of full payment. For a Tuition Hold, please contact Student Accounting Services at ggu4you@ggu.edu (Subject: Student Accounting Question) or (415) 442-7839. For an Academic Hold, please contact the University Advising Center at ggu4you@ggu.edu (subject: Advising Question) or 415-442-7865.

Law students with an Academic Hold should contact the Law Registrar's Office at lawreg@ggu.edu or 415-442-6620 Payment should be sent to: Golden Gate University, 536 Mission Street, San Francisco, CA 94105-2968, Attention: Student Accounting Services. If you are signed up with Tuition Management Systems under a corporate reimbursement or installment plan, payment should be sent to: Tuition Management Systems, P.O. Box 0169, Cincinnati, Ohio 45274-0169. Please contact Student Accounting Services in writing to request a refund at ggu4you@ggu.edu (Subject: Student Accounting Question) or (415) 442-7839. Note: Check requests submitted on Thursday or Friday are mailed on the following Wednesday. Check requests submitted on Monday, Tuesday, and Wednesday are mailed on the following Monday. Please contact Student Accounting Services Office at ggu4you@ggu.edu (Subject: Student Accounting Question) or (415) 442-7839. Please make check payable to Golden Gate University and sent to: ACS, Attn: Banking, PO Box 1122, Lombard, IL 60148-1122.

Note: Please indicate Social Security Number on the check. ACS website is: www.acs-education.com, tel (800) 432-2372 ext. 2764. At GGU, contact Student Accounting Services at ggu4you@ggu.edu (Subject: Student Accounting Question) or (415) 442-7839. Student Financial Petitions are to be submitted to Student Accounting Services by e-mail, US mail and fax. Phone number is (415) 442-7839, fax number is (415) 442-7819 and email is ggu4you@ggu.edu (Subject: Student Accounting Question). Law students should not submit Financial Petitions to Student Accounting Services. Instead, submit them to the Law Registrar's Office.

Student Academic Petitions are to be submitted to the University Advising Center at (415) 442-7865 or email to ggu4you@ggu.edu (subject: Advising Question). Law students should not submit Academic Petitions to the University Advising Center. Instead, JD students should submit Petitions for Waiver of Rules and other Academic Petitions to the Associate Dean for Student Services. LLM students should submit Academic Petitions to the Director of their LLM program. For Student Financial Petition status, contact Student Accounting Services at ggu4you@ggu.edu (Subject: Student Accounting Question) or (415) 442-7839.

For Student Academic Petition status, contact the University Advising Center at (415) 442-7865 or ggu4you@ggu.edu (subject: Advising Question).

For Financial Aid Petition status, contact Financial Aid Office at (415) 442-7270 or ggu4you@ggu.edu (Subject: Financial Aid Question).

Law students:
For Financial Petition status, contact the Law Registrar's Office at lawreg@ggu.edu or (415) 442-6620.

For Academic Petition status, contact the Associate Dean or LLM Program Director to whom you submitted your petition or the Law Registrar's Office at lawreg@ggu.edu or (415) 442-6620.

For Financial Aid Petition status, contact the Law Financial Aid office at lawfao@ggu.edu or (415) 442-6630.