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Installment Payment Plan FAQs

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Why did I receive an e-mail from GGU when I selected this payment option?
This e-mail provides a link to TMS and instructions on how to sign up.
What happens if I don't sign up with TMS for this payment option?
Your registration will be canceled within 3 business days unless another payment option is selected.
What happens if I register and then close the browser window prior to selecting my payment option?
Your registration will be canceled on the next business day unless a payment option is selected.
Who is Tuition Management Systems (TMS)?
Tuition Management Systems is a company who manages this plan for Golden Gate University.
How do I enroll with Tuition Management Systems?
You can call Tuition Management Systems (TMS) directly at 800-722-4867 or log on to their website at www.afford.com. You can also complete the TMS enrollment form in person at all school sites.
Are there any fees for signing up with Tuition Management Systems?
Yes, there is a $50 processing fee payable to TMS upfront. This fee is non-refundable and must be paid every term.
What happens if I pay late?
TMS will charge your account a $30 late fee if your account is not paid by the due date on the TMS billing statement. This fee is payable to TMS (not GGU). Any inquiries regarding your TMS account needs to be directed to TMS at 800-722-4867 or www.afford.com.
What is included in the Total Payment Plan Amount box on the TMS enrollment form?
Tuition only. All other fees must be paid directly to GGU upon registration.
What happens when I add or drop a class?
You must contact TMS to adjust your budget accordingly. TMS will verify with GGU only when there is a budget decrease or withdrawal from the plan requests.
What office do I contact when I have questions regarding this payment option?
Contact Student Accounting Services at ggu4you@ggu.edu or 415-442-7839.
What do I do when I finish registering for classes?
You must select a payment option. Your choices are Pay in Full, Corporate Reimbursement Plan, Installment Plan or Corporate/Agency Direct Bill Plan.
When will I receive my installment bills?
TMS will mail out the bills on the 10th of the month prior to the scheduled installment due date. All payments should be sent to Tuition Management Systems, Payment Processing Center, PO Box 0169, Cincinnati, OH 45274-0169, on the scheduled due date.
What are my due dates?
Your due dates are the 1st of each month of your scheduled installments. In all cases, the final payment is due on December 1st for the fall term, May 1st for term spring term and August 1st for the summer term.
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