OWL Frequently Asked Questions

If you don't receive your paper back within 24-48 hours, please send an inquiry to owltutors@ggu.edu and we will track down your submission and send it out to you ASAP.

Any GGU student, including students at the regional campuses and alumni, may submit a paper for review. We cannot accept papers from non-GGU students, and we cannot respond to papers for courses at other schools.

The OWL Tutors want to get as much information about your assignment as possible, so that they don't have to waste time asking you to clarify the scope of the assignment. When you submit a draft for review, please fill out the instruction box, letting us know what areas you'd like feedback on, and we'll do our best to focus on your specific needs.

Yes! Even if you've already filled out a form and you are just re-submitting the same paper, you still need to fill out the Submission Form. We have five OWL tutors, so it's necessary for students to fill out a complete Submission Form every time a paper is submitted, even if they are sending in a paper for a second or third time.

We limit your sessions to provide all students an opportunity to receive tutoring services. If a student submits a 10-page paper, or even a five-page paper, an OWL tutor cannot respond to all of that material within 30 minutes. As with the Writing Lab, we keep sessions to 30 minutes, per student. We do allow students to submit more than once during a 24-hour period--but please do not submit more than 3 papers within 24 hours.

We have a second reason for limiting submissions: sometimes it's a fine line between providing feedback to a student and editing a student's work. When a student turns in a long paper and wants input on the entire piece, then we begin to worry about this fine line. At what point does a tutor begin to have too much impact a student's paper? We believe that limiting submissions will require a student to do the actual work on a paper -- OWL tutors provide guidance and feedback, but we are NOT an editing service.

Many of the OWL tutors are also Writing Lab tutors. We are professionals with graduate degrees in English or Writing and have several years of tutoring and teaching experience. Many of the tutors are published authors and some tutors teach at GGU, both in the classroom and online. To learn more about the tutors, or to see which days they work, go to the tutor schedule

No. We are separate from CyberCampus, so please submit your work using the OWL submission form.

No. Students in any GGU course may submit papers, cover letters, resumes, letters of application or other writing they would like help with.

To copy and paste your work, follow these steps:

1. Highlight (define) your entire document.
2. Press Ctrl C. (This "copies" your work, allowing you to move back to the OWL, or to any other area on your computer.)
3. Go to your e-mail message box, (or to wherever you want to "paste" your work).
4. Position your cursor in the box, and press Ctrl V. This will "paste" your work into the e-mail.

To attach your paper, follow these steps:

1. Click on Browse.
2. Now it can get a bit tricky, depending on what type of computer you use. Usually, a "File Upload Screen" will appear.
3. Find the document that you want to send: Go to the "Look in" box and scroll through the drives and folders, until you find the document you want. (For instance, click on your C Drive, and then "My Documents." Scroll through your documents until you find the one you want to send.)
4. If you're having trouble finding your document, on the "File Upload Screen," make sure to change "Files of Type" at the bottom to "All Files." Also, make sure to look for your document in the correct drive.
5. Highlight the document.
6. Click Open. The name of your document will then appear in the box next to Browse. Once you see that, click Send Draft. That's it!

To return to the OWL home page, click here.

---

Do you have a question regarding the OWL? If you don't see your Q&A above, you can post your question here.