Records & Registration Services

The University Registrar oversees the Office of Records & Registration, which is responsible for maintaining the integrity and privacy of our students' education records. To learn more about your legal rights as a student regarding your education records, click here.

Law School students' education records are maintained by the Law School Registrar. However, Law School students should submit transcript requests to the University Registrar according to the instructions below. (The only exception is Law School JD students attempting to transfer to other law schools, who should request "transfer out packages" from the Law School Registrar's Office.)

The office provides the following services:

When you need to change your postal or e-mail address, you may submit the change to the Office of Records and Registration online via GGU4YOU. After logging in, click on the "Profile" tab, and then the "Edit address or e-mail" link found under the "Student System Profile" heading. This will bring you to the Address Change page. We will update your contact information within 24 hours after you submit it online. If you need your new address to become effective immediately, contact the office at 415-442-7200 after submitting it online.

To have your name changed in the university's student information system and on your official transcript, submit a signed and dated written request to the Office of Records and Registration in-person at the one-stop office, by mail or by fax. The request must include sufficient supporting documentation such as: a certified a copy of a birth certificate, valid (current) passport, a marriage certificate or divorce decree, a court ordered name change, or copies of both your old and new drivers licenses. If you submit documentation showing only the new name, it must also include your Social Security number.

Golden Gate University has authorized the National Student Clearinghouse to provide transcript ordering via the Web. You can order transcripts using any major credit card. Your card will only be charged after your order has been completed.

• To order an official transcript(s), go to the Clearinghouse secure site.
• If you have a GGU4YOU account, start the ordering process from the GGU4YOU "Student" menu in order to avoid having to send the consent form to the Clearinghouse.
• The Clearinghouse website will walk you through placing your order, including delivery options and fees. You can order as many transcripts as you like in a single session. A processing fee of $2.25 will be charged per recipient.
• Order updates will be emailed to you. You can also track your order online.
• Attention Law School JD students: If you are attempting to transfer to another law school and will also need any of the following: a letter of good standing, class rank, or a copy of your LSAT score, DO NOT submit your order online via the Clearinghouse website. Instead contact the Law School Registrar's Office to request a "transfer out package". If you are ordering only a transcript, the request should be submitted online via the Clearinghouse website.
• Download our Transcript Ordering Fast Facts for general transcript ordering information.

Transcript Order Options:

SERVICE	PROCESSING TIME	FEE (non-refundable)
REGULAR	Mailed within ten business days via first-class US mail; If hold for pickup requested, transcript will be available for pickup within ten business days.	Per transcript: $6 online request/$12 offline request
RUSH/EXPRESS MAIL Must be received by 4 pm Pacific time.	Mailed the following business day for next-day delivery (second-day delivery to PO boxes and international addresses).	Per transcript: $6 online request/$12 offline request + $20 delivery fee per US address + $30 delivery fee per international address
RUSH/PICKUP Must be received by 4 pm Pacific time.	Available for pickup within two business days.	Per transcript: $6 online request/$12 offline request + $20 rush processing fee

Your transcript will show:

• The course numbers, titles, and grades of courses completed at GGU.
• Totals of credit awarded in transfer from all post-secondary institutions.
• Totals of credit awarded for tests such as CLEP, DANTES, etc.
• Degrees or certificates earned.
• Term and graduation honors, such as "Dean's List", "cum laude", "with high honors", etc.
• Term grade-point averages (GPA).*
• Academic level (undergraduate, graduate, doctoral or law) GPA.* The GPA begins calculating anew after a degree has been awarded.

*Only GGU courses are included in the grade-point average calculation.

Please note:

• We issue transcripts in their entirety only; we will not process requests asking to exclude a degree program or academic level.
• We do not issue unofficial transcripts.
• We do not refund fees for canceled requests.
• We do not release transcripts for students with outstanding tuition balances or uncompleted financial aid exit interviews. If we find an obligation exists, the Student Accounting Services will contact you. If you do not resolve the matter with them within 30 days, we will return your request, along with any checks or money orders you've submitted.

Transcript Order Customer Service

If you need further assistance, would like to order a transcript offline, or have questions regarding your order, you may contact us at records@ggu.edu or 415-442-7285. If you have requested your order online via the National Student Clearinghouse, please include your order number in your communication to us.

Individuals who need their diploma notarized (in order to be authenticated by the California Secretary of State to become legal in certain countries outside of the United States) should contact University Registrar Steven Lind for assistance. Please note that GGU does not provide the Apostille or Certification. You must obtain it from the California Secretary of State after you receive your notarized diploma. If you need a copy of your transcript included with your notarized diploma, you must request it at the same time. Both documents may be requested using the Addition Diploma Request form.

Students may view their grade reports online via GGU4YOU by clicking on "View Grade History" from the "Student" tab menu. In addition, students may request to have official grade reports mailed to them. Requests for official grade reports must come directly from the student, and the grade report will only be mailed to the address we have on record for that student. To make a request, call 415-442-7200 or send a message to records@ggu.edu.

To have your grades mailed to someone other than yourself, please submit a Grade and Tuition Verification Form.

Our office electronically transmits our students' enrollment status information to National Student Clearinghouse every month; we transmit degree information three times per year, after degrees are conferred following each trimester term. We direct lenders, potential employers, and other agencies to contact the clearinghouse for enrollment and degree verifications.

Students
If you have a GGU4YOU account, you may request a "Current Enrollment Verification Certificate" from the Clearinghouse that will state your current enrollment status and enrollment period dates. After logging in, click on "Request Enrollment Verification" from the "Student" tab menu.

If you do not have a GGU4YOU account, and/or you also want us to verify any of the following: previous enrollment period statuses, academic program, degree/certificate earned, cumulative GPA, or anticipated degree date, then download and submit an Enrollment, Degree, & GPA Verification. Verifications are free of charge. Please allow up to three business days for processing.

Degree or Enrollment Verifiers
Golden Gate University has authorized National Student Clearinghouse to provide verification of all of our students' degrees and enrollments. You can submit a request to the clearinghouse via:

You may obtain a student ID card after enrolling in courses. Your card will show your name, photo, student ID number, and term sticker for which it is valid. Your card will allow you to access the library and computer labs, and may be used for discounts at some businesses such as museums or theaters. You should have your ID card at all times when you are on campus, and be ready to present it to any GGU personnel if asked.

ID cards are made at the San Francisco Student Services Center where we have a camera and printer. To obtain a student ID card, you must present a government issued photo ID, such as a drivers license or passport. Students attending other locations or CyberCampus may obtain an ID by submitting a digital photo and scanned copy of a government issued ID to registration@ggu.edu. You will also receive a sticker identifying the term for which you are registered. Stickers are issued every term, and the card is invalid without a current term sticker.

There is no charge for the initial ID card. If you lose it, the replacement fee is $10.