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ABOUT THE LIBRARY: FAQ




Frequently Asked Questions About the Library


GENERAL QUESTIONS

Where is the library?
Do I need anything to get into the library?
What are the hours of the library?
Who can use the library?

HOW DO I ...?

How do I contact a librarian?
Find books?
Find articles?
Find course materials on reserve?
Renew my items?
Find magazine and journal articles?
Do research?
Cite my sources?
Get writing help?
Access databases from off campus?

GENERAL QUESTIONS

Where is the library?

The University Library is located on the First Floor East Wing, 536 Mission Street, San Francisco, CA 94105. For map and directions to the Golden Gate University campus, click here.

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Do I need anything to get into the library?

A valid GGU ID is required for entry into the Library. Library cards are non-transferable. For more details, please consult the Library Policies section.

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What are the hours of the library?

The Library's regular hours are:

Monday - Thursday : 10 am - 10 pm
Friday : 10 am - 5 pm
Saturday : 10:30 am - 5 pm
Sunday : 12 pm - 5 pm

Consult the Library Hours page for additional information regarding holidays and break schedules.

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Who can use the library?

Those with a valid Golden Gate University Library card, such as GGU students, faculty, alumni, and corporate members can use the library. Because access to the library is restricted, please consult the Library Policies page for specific details.

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HOW DO I ...?


How do I contact a librarian?

University Library librarians include:

CARTER, Janice, Director / Phone: 415-442-7248
ADAMS, Lee, Reference & E-Resources / Phone: 415-442-7246
AMJADI, Hadi, Systems Librarian / Phone: 415-442-6686
BURG, Larry, Reference & Collection Development Librarian / Phone: 415-442-7250
DUNLAP, Steven, Head, Technical Services / Phone: 415-442-7247
HANSON, Margot, Reference & Web Services Librarian / Phone: 415-442-7258
LIPSON, Aira, Reference & Public Services & Outreach Librarian / Phone: 415-442-7245
POITRAS, Gilles, Head, Access Services / Phone: 415-442-7256

Click here to go to the University Library Staff Directory.

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Find Books?

Use the Library Catalog to find books located at various GGU libraries. Electronic books (e-books) may also be located here.

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Find Articles?

Use our databases link to find articles on your subject. Find: Articles will help guide you on your search for articles.

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Find course materials on reserve?

You can use the Library Catalog to search for items on reserve using the name of your course or your instructor's last name. For more on Reserves, please refer to the Find: Course Reserves page.

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Renew my items?

Renewals may be done over the phone (415-442-7242) or online by clicking this link on the Library Catalog. Materials may be renewed three times before it is necessary to return the items to the library. Details on length of borrowing, renewals, and fines can be found in the University Library Policies section.

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Find magazine and journal articles?

Search for individual journal/magazine titles to see what the library has access to.

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Do research?

It may be helpful to consult with our librarians when choosing which type of information source is best for your research. You can stop by the Reference Desk at the University Library, call 415-442-7244 or 1-877-448-8542, or e-mail askalibrarian@ggu.edu for assistance. Information in the Research Process pages can assist you with your search.

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Cite my sources?

The University Library has a Citing Sources section solely devoted to this topic.

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Get Writing Help?

There are many different types of writing assignments. Our Research Process page has a section on writing papers you might find helpful. In addition, you may want to check out the University's free services including the Online Writing Lab (OWL) and the English Writing Center located within the University Library.

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Access databases from off campus?

What information do I need to access the library databases?

  • Your GGU4YOU Username and Password; OR
  • Your family name and GGU ID number.

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Where can I find my GGU ID number?

Your GGU ID number is printed on your GGU ID card or available from the Profile tab on your GGU4YOU account. If your ID number isn't recognized, try adding a zero to the beginning of your ID number if it does not already contain one. For example, if your ID number is 123456, try entering 0123456.

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Why do I get the message that I am not authorized to access this database?

The databases and online services provided by the University Library are licensed resources that are restricted to currently enrolled GGU students, faculty and staff and are intended for academic research. Unfortunately, our contracts with these services do not permit the library to provide remote access to alumni or corporate members. On the other hand, alumni are welcome to come to the library and use these resources on site.

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Who can I contact if I still cannot access the databases?


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Are there any other resources I can find for resolving my remote access problem?

Our Database Troubleshooting Guide provides solutions to the most common access issues our patrons encounter.

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Last modified: June 21, 2011
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