corner

ABOUT THE LIBRARY: FAQ




Frequently Asked Questions About the Library


GENERAL QUESTIONS

Where is the library?
Do I need anything to get into the library?
What are the hours of the library?
Who can use the library?

HOW DO I ...?

How do I contact a librarian?
Find books?
Find articles?
Find course materials on reserve?
Renew my items?
Find magazine and journal articles?
Do research?
Cite my sources?
Get writing help?
Access databases from off campus?

GENERAL QUESTIONS

Where is the library?

The University Library is located on the First Floor East Wing, 536 Mission Street, San Francisco, CA 94105. For map and directions to the Golden Gate University campus, click here.

top

Do I need anything to get into the library?

A valid GGU ID is required for entry into the Library. Library cards are non-transferable. For more details, please consult the Library Policies section.

top

What are the hours of the library?

The Library's regular hours are:

Monday - Thursday : 10 am - 10 pm
Friday : 10 am - 5 pm
Saturday : 10:30 am - 5 pm
Sunday : 12 pm - 5 pm

Consult the Library Hours page for additional information regarding holidays and break schedules.

top

Who can use the library?

Those with a valid Golden Gate University Library card, such as GGU students, faculty, alumni, and corporate members can use the library. Because access to the library is restricted, please consult the Library Policies page for specific details.

top

HOW DO I ...?


How do I contact a librarian?

University Library librarians include:

CARTER, Janice, Director / Phone: 415-442-7248
AMJADI, Hadi, Systems Librarian / Phone: 415-442-6686
BURG, Larry, Reference & Collection Development Librarian / Phone: 415-442-7250
DELAY, Christian, Reference & Electronic Resources Librarian / Phone: 415-442-7246
DUNLAP, Steven, Head, Technical Services / Phone: 415-442-7247
HANSON, Margot, Reference & Web Services Librarian / Phone: 415-442-7258
HOFER, Amy, Reference & Research Instruction Librarian / Phone: 415-442-7251
LIPSON, Aira, Reference & Public Services & Outreach Librarian / Phone: 415-442-7245
POITRAS, Gilles, Head, Access Services / Phone: 415-442-7256

Click here to go to the University Library Staff Directory.

top

Find Books?

Use the Library Catalog to find books located at various GGU libraries. Electronic books (e-books) may also be located here.

top

Find Articles?

Use our databases link to find articles on your subject. Find: Articles will help guide you on your search for articles.

top

Find course materials on reserve?

You can use the Library Catalog to search for items on reserve using the name of your course or your instructor's last name. For more on Reserves, please refer to the Find: Course Reserves page.

top

Renew my items?

Renewals may be done over the phone (415-442-7242) or online by clicking this link on the Library Catalog. Materials may be renewed three times before it is necessary to return the items to the library. Details on length of borrowing, renewals, and fines can be found in the University Library Policies section.

top

Find magazine and journal articles?

Search for individual journal/magazine titles to see what the library has access to.

top

Do research?

It may be helpful to consult with our librarians when choosing which type of information source is best for your research. You can stop by the Reference Desk at the University Library, call 415-442-7244 or e-mail askalibrarian@ggu.edu for assistance. Information in the Research Process pages can assist you with your search.

top

Cite my sources?

The University Library has a Citing Sources section solely devoted to this topic.

top

Get Writing Help?

There are many different types of writing assignments. Our Research Process page has a section on writing papers you might find helpful. In addition, you may want to check out the University's free services including the Online Writing Lab (OWL) and the English Writing Center located in Room 5307 on the San Francisco Campus.

top

Access databases from off campus?

What information do I need to access the library databases?

  • Your surname/family name;
  • Barcode number on your GGU ID card (Enter the leading zero if your barcode ID contains one, i.e., if your barcode is 012345, enter 012345, not 12345.)

top

Where can I find my GGU ID number?

  • Login to your GGU4YOU account.
  • Go to the Profile tab and look under Student ID.
If you are a faculty member, please contact the Reference Desk staff in the University Library for assistance.

top

I am getting the error message, "Sorry, the information you submitted was invalid. Please try again."

  • Make sure your surname/family name is spelled correctly.
  • Included the leading zero on your GGU ID. (Enter the leading zero if your barcode ID contains one, i.e., if your barcode is 012345, enter 012345, not 12345.)
  • Please try again.
top

I don't know my barcode number. Can I use different information to access the databases?

You can use your CyberCampus ID instead of the barcode number on your GGU ID card.

top

Why do I get the message that I am not authorized to access this database?

Commercial database vendors require that the University Library restrict remote access to currently-enrolled students and faculty. Through arrangements with some database vendors, the University Library is able to extend remote access to law students and faculty as well. Those databases are marked with an "o" on the University Library database webpage.

top

Who can I contact if I still cannot access the databases?

Any of the following may be contacted:
top

Are there any other resources I can find for resolving my remote access problem?

A comprehensive guide for trouble shooting remote access problems, written by our Electronic Resources Librarian, can be found on his LibGuides page at http://ggu.libguides.com/content.php?pid=24719&sid=178363.

top





Last modified: September 11, 2008
corner

corner