Course Catalog

Golden Gate University offers degree and certificate programs at three teaching centers and online.

NUMBER COURSE TITLE
OP 300
Operations and Supply Chain Management

3 Unit(s)

Explores operations management and its role in the broader supply chain management (OPSCM) concept in producing and delivering the firm's products and services with the emphasis on how OPSCM supports the firm's core competences and contributes to the achievement of its strategic objectives. Investigates how OPSCM processes are integrated through systems management to achieve internal and external optimization. Examines product and process design for goods and services including strategic planning, structural resource capacity planning including location analysis, tactical planning for performance improvement, execution activities and control techniques. Introduces OPSCM advanced practices such as just-in-time, lean six sigma, demand driven, agile, mass customization, automation, and emerging technology. Project management methodology and application in OPSCM will also be covered. Prerequisite: MATH 40 or BUS 240.

View Course Sections: Summer 2024 , Spring 2024 , Fall 2023

OP 301
Sustainable Supply Chain Operations

3 Unit(s)

Designed to develop advanced skills in sustainable global supply chain management (GSCM). Focuses on how to acquire resources, produce products and services, and deliver them to customers with minimal environmental impact, while assuring maximum customer satisfaction and healthy organizational profits. Students will learn about the significant opportunities that GSCM has for sustainable development and key factors that are influencing them. Included will be incorporating sustainability into both product and service design and sustainable best practices in the areas of energy conservation, recycling and reuse. Addresses four interrelated areas of the supply chain: 1) upstream activities of manufacturing product, 2) downstream activities involving the usage of the products until finally consumed, 3) within-the-organization relating to green design, green packaging and green production and 4) logistics involving just-in-time, fulfillment and quality management connections to environmental criteria. The combined impact of these functions is focused on creating customer, economic, employee and social value for the business. Corequisite: OP 321.

OP 302
Business Process Improvement Methods and Analysis

3 Unit(s)

This course will focus on business improvement analysis using methods such as: Lean, PDCA, DMAIC, Continuous Improvement, Root Cause Analysis, process mapping, Theory of Constraints, strategic planning economics, forecasting, landed costing, and scheduling to improve any business operations. Advanced tools to improve productivity and reduce cost will be introduced such as: artificial intelligence (AI), Kaizen, value stream mapping, cause and effect analysis, SIPOC, brain storming, Pareto analysis, process improvement reports and more. Students will apply concepts and analysis in practical hands-on assignments to identify and solve problems using selected case studies and work problems. This course uses spreadsheets, statistics, models, and other leading problem solving techniques in interactive exchanges and exercises in a small-group format to gain an understanding of how project teams work in solving complex problems.

View Course Sections: Spring 2024

OP 305
Supply Chain Management Technology and Information Systems

3 Unit(s)

Introduces supply chain management as a key business process for successful enterprises, and the enablement provided by information systems and technology in its evolution. The requirements for advanced, demand driven supply chains that provide rapid order commitment and responsive replenishment will need process alignment and contemporary information technology such as automatic data collection, advanced planning systems and linked communications, in addition to automation technology such as robotics. This course will use case studies, real-world examples and projects to teach the applications of the advanced information systems and technology that are required to enable the supply chain management process of successful companies.

OP 320
Strategic Sourcing

3 Unit(s)

Examines purchasing management's role in global supply chain management to accomplish the organization's strategy for a competitive advantage. Included are defining the requirements for materials and services, spend analysis, selecting, evaluating and developing global suppliers, establishing the correct types of trust-based supplier relationships, utilizing technology effectively and making fact-based decisions. Teaches the integration of purchasing with the other activities in global supply chain management to create a systems approach from resources to consumption. Future issues of resource opportunities, transportation issues, government regulations, environmental obligations, contract management and fair labor practices will be covered. Corequisite: OP 321.

OP 321
Supply Chain Planning and Control

3 Unit(s)

Introduces the components of global supply chain management (GSCM) and its role in modern product and service based organizations using industry accepted models such as SCOR from the Supply Chain Council. Covers the determination of GSCM goals and objectives, strategy, macro process design, and level of competence required to accomplish the organization's business strategy. Studies the determination and alternatives in the design of the technology, personnel, and infra-structure resource networks to enable supply chain competence. Develops materials and capacity plans. Establishes effective control of process execution in sourcing, production and logistics through performance evaluation. Promotes performance improvement through programs and best practices such as demand driven operations. GSCM focus areas are covered so students can select the correct elective courses in this program. This class must be taken first in the concentration.

OP 323
Supply Chain Logistics Management

3 Unit(s)

Studies the role of transportation and warehousing activities that impact the movement and storage of materials and services in the supply chain between suppliers, manufacturers and retailers. Students will examine the physical, economic, and functional characteristics of the major transportation modes as well as the increasing intermodal and global trends in logistics. Course includes the growing role of outsourcing to third party logistics providers. Students will review the integration of transportation, warehousing, order processing, inventory control, materials handling, and customer service with the other components of the global supply chain.

OP 329
Global Supply Chain Applications in Business

3 Unit(s)

This course introduces applications and issues in supply chain management of international trade operations in sourcing, production, logistics, services, and customer service. These complex practices and procedures to support international trade management will be explored including import-export, risk management, regulations, transportation, foreign currency, information, and off shoring using current content, cases and real world examples. Key analytical methods such as total landed costing and strategic profit modeling will be taught as tools for decision making. Each student will work on a personal term project involving the plan and design of the international supply chain to support a business, product or service offering of the student's interest. Prerequisite: OP 321.

OP 396
Selected Topics in Operations and Supply Chain Management

3 Unit(s)

Addresses significant, topical and practical problems, issues and theories in operations management or supply chain management. Topics are compiled and selected by the department chair. This course may be taken more than once, provided the same topic is not repeated. Prerequisites will vary based on topic.

OP 398
Internship: Supply Chain Management

3 Unit(s)

Offers students the opportunity to receive graduate-level work experience in operations management. Students are responsible for their own placement in an internship approved by the department chair. A written internship proposal is required before consideration for this course, and a written report is required upon completion of the internship. Prerequisite: Approval of the department chair or program director.

View Course Sections: Summer 2024

OP 399
Directed Study

13 Unit(s)

Provides an opportunity for the advanced student with a specific project in mind to do reading in a focused area and to prepare a substantial paper under the direction of a faculty member. Only one directed study course may be taken for credit toward a masters degree. Prerequisite: completion of six graduate seminars in the Advanced Program and consent of the instructor and the department chair or program director.

OP 100
Principles of Operations Management

3 Unit(s)

Surveys the processes and techniques relating to both manufacturing and service systems. Emphasizes the systems approach to the efficient allocation of resources within the firm. Students will learn about the challenge of managing people, equipment and materials to jointly achieve organizational objectives. Students will have the opportunity to use relevant computer applications. Prerequisite: MATH 40.

View Course Sections: Summer 2024 , Spring 2024 , Fall 2023

OP 108
Supply Chain Logistics

3 Unit(s)

Focuses on the business application of the integrated functions of logistics within the supply chain, including: transportation, warehousing, materials handling, packaging, inventory control, customer service, and logistics information systems. The role of government will be examined, and costing and pricing practices within the supply chain will be studied. Students will discover how logistics and the supply chain play major roles interacting with production, marketing and finance within the firm, and extend to suppliers, customers and others outside the organization.

View Course Sections: Summer 2024

OP 113
Import/Export Fundamentals

3 Unit(s)

Emphasizes the practical aspects of import and export operations. Students will study the start-up and operation of an export department, the administration of international transactions, letters of credit and other forms of payment, collection methods and shipping procedures. Documentation, export regulations, import customs clearance and other government requirements will also be examined.

View Course Sections: Fall 2023

OP 121
Production Planning and Inventory Control

3 Unit(s)

Surveys the design, development, implementation and management of production planning systems, including master production scheduling, aggregate planning, material requirements planning, capacity and inventory planning and production activity control. Students will be exposed to contemporary approaches such as just-in-time, theory of constraints and the relationship of enterprise-level planning and control systems to the overall materials flow.

View Course Sections: Fall 2023

OP 124
Business Process Improvement

3 Unit(s)

Surveys the concepts and techniques used by manufacturing and service firms in improving their business processes. You will learn how to design and implement process improvement programs employing such techniques and philosophies as total quality management (TQM), statistical quality control, business process reengineering (BPR), Kaizen, innovation, just-in-time systems, process audit and process flowcharting.

View Course Sections: Spring 2024

OP 164
Purchasing and Materials Management

3 Unit(s)

Reviews basic purchasing, including organizational policies and procedures, development of requirements and specifications, bid and proposal preparations, selection and evaluation of suppliers, quality assurance and inspection, negotiations, materials management and legal considerations. These concepts will be applied to commercial, industrial and government contracts administration. Students will relate Federal Acquisition Regulations and the Uniform Commercial Code to the purchasing function. Students will also review the special problems encountered in global sourcing and negotiation practices in a worldwide setting.

View Course Sections: Spring 2024

OP 197
Internship: Operations Management

3 Unit(s)

Offers students the opportunity to receive work experience in operations management. Students will be responsible for your own placement in an internship approved by the department chair. A written internship proposal is required before consideration for this course. A written report is required upon completion of the internship. Prerequisite: Consent of the department.

OP 198
Special Topics in Operations Management

13 Unit(s)

Address significant, topical and practical problems, issues and theories in operations management. Topics will be selected by the department chair. This course may be taken more than once, provided the same topic is not repeated. Prerequisite: Consent of the department chair or program director. Prerequisites will vary based on topic.

OP 199
Directed Study in Operations Management

13 Unit(s)

Provides individual study of selected topics under supervision of a faculty member. You are limited to one directed study course per trimester. Prerequisite: Consent of the instructor and the department chair or program director.